How to report your RAT results

 

You should report the results of your rapid antigen test (RAT) if you test positive or negative. You can do this online through My Covid Record or by calling the helpline.

 

Online using My Covid Record

 

If you have not signed up:

 

Anyone in New Zealand aged 12 or over can sign up for My Covid Record.

First, you will need to create a My Health Account, which allows you to access your health information online. You will need your own email address to create an account.

Sign up for My Covid Record | mycovidrecord.health.nz

 

If you have signed up:

 

1. Log in to My Covid Record | mycovidrecord.health.nz
2. Under 'Self-report a Rapid Antigen Test (RAT) result', tap or click 'Report a test result'. 
3. Read the information provided and tick the box if you agree with the privacy statement. Tap or click 'Continue'. 
4. Enter your mobile number. Tick the box if you consent to receiving COVID-19 information. Tap or click 'Continue'.
5. Indicate which lines are visible on your test by selecting 'Yes' or 'No'. 
6. Tap or click 'Enter result'. Advice about what to do next will appear. 

 

If you have entered the wrong result by mistake, you will have 20 minutes to remove it. 

 

Get help using My Covid Record: 

 

If you do not have a unique email address or valid ID, or need help with My Covid Record, contact the Ministry of Health team, 8am to 8pm, 7 days a week. It will help to have your NHI number ready.

Email: help@mycovidrecord.min.health.nz
Call: 0800 222 478

 

Over the phone:

 

If you are having trouble using My Covid Record, you can report the results of your RAT over the phone. 

 

Call 0800 222 478 and choose option 3. 

 

Use this option to report the RAT result for a child under 12.